Privacy Policy

A Licensee of Truste Privacy Program

Philippine PI™ is owned and operated by Wymoo International, a global leader in international private investigations.  Wymoo International, LLC has been awarded TRUSTe’s Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe’s program requirements including transparency, accountability and choice regarding the collection and use of your personal information.  The TRUSTe program does not cover information that may be collected through downloadable software.  The TRUSTe program covers only information that is collected through this Web site, www.philippinepi.com, and does not cover information that may be collected behind the log in on our website.

TRUSTe’s mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy Trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us.  If you are not satisfied with our response you can also contact TRUSTe for assistance here.


Our Commitment to Your Privacy

Personal information you provide to us is retained only for the purposes of protecting you from fraud or conducting your case. Wymoo® is governed by the privacy policy of Wymoo International, a leader in background checks and global investigations. This privacy statement covers the website www.philippinepi.com. Wymoo International investigations are completely confidential and the subject being investigated will not know that they are being investigated. We will never disclose client information to third parties under any circumstance unless required to do so by a court of law. Our Privacy Policy applies to clients and visitors.

Your email address and personal data will NOT be shared or sold

We only request sensitive information that is required to resolve a case, conduct a background check or surveillance, investigate or to complete agreed upon terms as discussed with our client. All information provided is completely confidential. Payments to Wymoo International are securely processed via PayPal, a leader in online payment solutions with over 100 million accounts worldwide. PayPal uses fraud prevention systems to ensure safe, real-time global payments. We encourage our clients to read the Privacy Policy of PayPal to better understand how your data is protected.  Our services are discreet and confidential.


Protecting Your Personal Data

Wymoo International, LLC is committed to respecting your privacy and we recognize your need for appropriate protection and management of personally identifiable information you share with us (any information by which you can be identified, such as name, address, and telephone number). That is why Wymoo International has established this Privacy Policy, so that you understand the care with which we treat your data. Our clients are very important to us and we work to ensure that all private information stays that way. Wymoo International technology prohibits unauthorized access to company records and client information. Our site can be fully viewed without revealing any personal information.


Information Collection and Use

As is true of most web sites, we gather certain information automatically and store it in log files.  This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click stream data.  Part of this information is collected by Google Analytics to help measure our website statistics and part is collected when visitors contact us using Contact Us or Free Quote.  This basic information helps us better serve our global clients and daily website visitors.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.  We do not link this automatically-collected data to personally identifiable information.   In order to contact us, you must supply us with your name and email address. We only use this information to contact you about the services on our site in which you have expressed interest. Your email address and other data will always be treated as confidential. Wymoo will not share or sell your email address or personal data.

You will NOT receive any unsolicited emails or phone calls from us.

Our site employs the use of “cookies”, bits of information that are deposited on your computer when you visit this site. Cookies allow us to serve you better and faster. This data is only used to reduce the time it takes you to view and load our website. No third party has access to this information. If you do not have cookies enabled on your computer, you can still access our site. In order to use this Web site, you do not need to submit any personal information of any kind. If you are interested in our background check services, you may either contact us through our ‘Free Quote’ page or through ‘Contact Us’. When submitting your information on ‘Contact Us’, we only require your name, email address and your comments. On the ‘Free Quote’ page we require your first and last name, city, state, country, email address and comments. Your telephone number is always optional. Wymoo will only use this data to evaluate your case and respond to your questions.

Normal mode of all communication from Wymoo is via email. If a client submits his or her telephone number and indicates that he or she prefers a telephone response, we will attempt to do so. We encourage you to be as specific as possible with details and events when contacting us, so that we may better assist you and understand your situation. We will reply within 24 hours. We only respond to your questions and comments in a timely matter to provide you with our background check services. Wymoo International is the sole owner of the information collected on [www.wymoo.com]. Wymoo collects personally identifiable information at two points on our Web site. On our ‘Free Quote’ page, Wymoo collects data through a SSL encrypted page and is only seen and used by Wymoo and no other party.


Security

When clients submit sensitive information to Wymoo International they do so via a secure site that is encrypted with 128 bit technology. All information collected on this page is owned and controlled by Wymoo International. Your information is protected by encrypted pages and in our systems. Payments to Wymoo International are securely processed via PayPal, a leader in online payment solutions with over 100 million accounts worldwide. PayPal uses fraud prevention systems to ensure safe, real-time global payments. We encourage our clients and potential clients to read the Privacy Policy of PayPal to better understand how their data is protected. We take appropriate steps to protect all the information you share with us from any unauthorized access or disclosure. A portion of our website is encrypted with 128 bit SSL technology, ensuring your private information stays that way. The information you do provide is stored on systems with strictly limited access, in controlled and secure facilities.


Usage and Sharing

We will never share or sell client information with anyone unless Fraud is suspected against our Company or if ordered to do so by a court of law. Our services are strictly confidential. Wymoo International exceeds industry standards to protect personal information submitted to us, both during transmission and once we receive it. Wymoo International uses firewall technology to prevent unauthorized access to client data. All Wymoo International computers are password protected with secure and protected facilities. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use state of the art technology to protect your data, internet usage carries an inherent risk. If you have questions about security, email us: mailbox@wymoo.com.


Choice

We may collect personal information from you to perform our investigative services. It is our intent to inform you beforehand what we intend to do with the information provided, and we request only what is needed. Wymoo reserves the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process.


Links

This web site contains links to other web sites. Please be aware Wymoo International is not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each site that collects information. This privacy statement applies solely to information collected by Wymoo International.


Our Blog

Our web site offers a public blog. You should be aware that any comments you provide on our blog, if published, may be read, collected, and used by others who access them. To request removal of your comment, simply contact us.


Client Commitment

We are committed to our clients’ privacy and will only use the information you provide us as agreed upon. We use a variety of security and data protection technologies and procedures to protect your information from unauthorized access, use or disclosure. If you have any questions or concerns regarding our Privacy Policy, please contact us via email or regular mail.


Access to Your Information

Wymoo International only keeps a record of your investigation report, case information, first and last name, city and country, email address and phone number (if provided) for up to 180 days. Information is then deleted from our system to protect our clients’ privacy. If you wish to change or delete any of this information during this time, simply email us to make the change.  If needed, we will retain your information for as long as needed to provide you with investigation services.  In some cases, we will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


Notification of Changes

This Privacy Policy was posted and is effective on 12/08/2012. Wymoo International reserves the right to modify or amend this Policy at any time, for any reason. If there are material changes to this Policy, Wymoo International will abide by the terms described in this Privacy Policy at the time you provide us with your information. We will also post such changes to our website prior to implementing any change in our Policy. If Wymoo International decides to change our privacy policy, we will post those changes immediately to this privacy statement so that you are aware of what data we collect, how we use it, and under what circumstances, if any, we disclose it. If we decide to change our privacy policy, we will post those changes to this statement, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here or by means of a notice on our web site.


Opt Out

The only types of email communications that are sent by Wymoo International are service related emails for our clients and users may generally not opt out of receiving these types of email communications. We only respond to your requests.  Your email address and private information will not be shared, sold or left unprotected. Wymoo will never send you spam or unsolicited email.


Cookies and Tracking

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. Wymoo International does use cookies on this site to improve Web site response time for our user. We do not link information we store in cookies to any personally identifiable information you submit to us. We use session ID cookies only. These cookies make it easier for you to navigate our site. A session ID cookie expires when you close your browser.  We use persistent cookies which remain on your hard drive for an extended period of time, or until you delete your cookies.  This minimal data is used to help visitors view our web site with faster load times. If you reject cookies, you may still use our site, but our site may be slower.

There are NO advertisements or advertiser cookies on our site.  The use of cookies by our partners is not covered by our privacy policy.  We do not have access or control over these cookies.  Our partners use session ID cookies to make it easy for you to navigate to and use the shopping cart.  We do not tie the information gathered to our Customers’ or Users’ personally identifiable information.


Service Providers

We use certain third party providers on our website in order to serve our site visitors and clients better. We use SSL encryption on our site. We use 1ShoppingCart to provide shopping cart and checkout services for our site. When you enter your credit card information on 1ShoppingCart’s secure site, your payment data (address and credit card information) will be shared with PayPal for secure payment processing as necessary for PayPal to securely process your payment. Each of our affiliates maintains strict privacy policies to protect your personal data.  These service providers are authorized to use your personal information only as necessary to provide these services to us.  To learn more about how our affiliates protect your personal data, we encourage our clients to read the privacy policies of both PayPal and 1ShoppingCart.


How to Contact Us

If you have questions about our Policy, please email us: mailbox@wymoo.com or mail to: 4320 Deerwood Lake Pkwy #514, Jacksonville, FL 32216

NO PART OF THIS SITE MAY BE COPIED WITHOUT THE WRITTEN PERMISSION OF PHILIPPINE PI, A LEGAL TRADEMARK OF WYMOO INTERNATIONAL, LLC. COPYRIGHT 2013. ALL RIGHTS RESERVED.